1. Interpretation

1.1 “Company” refers to OYOS

1.2 “Customer” refers to the client, or company who has booked OYOS services.

1.3 “Teacher” refers to the person or persons responsible for overseeing and teaching any class/workshop booked.

1.4 “Class” or “Classes” refer to The Company’s wellbeing classes, courses and workshops, including yoga, yoganidra, meditation, relaxation, coaching and any other wellbeing activities as agreed with the customer.

1.5 “Contract” refers to the agreement between the Company and a Corporate client for the provision of a class or classes.

1.5 “Terms and conditions” refer to this document.

1.6 If you access and use this website (the “Site”), you accept and agree to be bound by and comply with these terms (the “Terms”). If you do not accept the Terms, you should not use the site.

1.7 The Company reserves the right to change the Terms and therefore asks customers to check the Terms regularly, prior to booking.

2. Booking, Payment terms and Pricing

2.1 Booking can be made through our BookWhen page, or through a direct order with the company.

2.2 Booking through BookWhen requires immediate payment.

2.3 When booking directly with the Company payment is required at least 5 days in advance of a class. Payment methods and options will be provided at time of booking.

2.4 Corporate clients are required to pay a non-refundable 50% deposit on booking a class and at least 4 weeks prior to the start date. Final 50% is required no later than10 days before first class date as set out in the contract. Payment should be made by BACS transfer.

2.5 Prices for classes bookable through BookWhen are displayed on this site. All prices are subject to change without prior notice.

2.6 Where bespoke packages are designed for the Customer, prices will be agreed prior to the first session.

2.7 Additional expenses will be charged for the provision of a bespoke class that requires travel to the venue location. These will be agreed in advance before booking is made.

3. Cancellations

3.1 Cancellation policies are set out and described in each service of class. Please ensure that you have read the policy for your booking prior to payment as refunds may not be given outside of specified notice periods. Where possible the Company will transfer your booking to the next available date or provide a credit note.

3.2 Corporate bookings must provide at least 21 days notice of cancellation from the start date of the service for a full refund of final balance (deposit is non-refundable).Table below shows refund policy;

Notice given Refund applied
+ 21 days 100% final balance
14-21 days 75% final balance
7-14 days 50% final balance
0-7 days No refund

3.3 Where a class is cancelled by the Company due to unforeseen circumstances, we will issue a credit note for any services that have not been delivered to you. The Company will not be liable for any other incurred costs or damages to the customers from a cancellation. We will contact you as soon as we are aware the class needs to be cancelled.

3.4 Cancellations made once a course has been started will not receive a refund or credit note.

4. Locations and Start Times

4.1 Where a class is attended in person, Customers are asked to arrive at least 5 minutes prior to the start of the class. The Company reserves the right to refuse entry to anyone arriving after the start of the class/workshop. In this instance no refund or credit note will be issued.

4.2 For Corporate and Private bookings, the location must be agreed between the Company and the Customer at least five days prior to the first class and it is the responsibility of the Customer to ensure the location is safe and suitable fora wellbeing class/workshop. 

4.3 Where a class is delivered by Zoom it is the responsibility of the Customer to ensure they have adequate and safe space to operate within.

5. Client/Customer protocol

5.1 Corporate and Private bookings are an arrangement between the Company and the Customer. All class bookings, cancellations and arrangements are to be made between the Company and the Customer.

5.2 The Company do not make any guarantees that the advice in any of the content is right for you.You must make your own assessment as to whether to act on any guidance. We will not be liable for any loss caused because of you doing (or not doing)something as a result of viewing, reading, or listening to our content.

6.Fitness and Health

6.1 The Company advises Customers not to take part in one of the classes without first seeking medical advice if they have any concerns at all over their physical condition.

6.2 Customers with low or high blood pressure or cardiovascular irregularities should not attend a physical class without express and written permission from a medical professional.

6.2 The Company reserves the right to refuse access to any Customer if it in any way doubts the health of the Customer and their ability to safely take part in the classes.

6.3 Customers accept the risk of injury from performing exercises in the classes. The Company accepts no liability for injury to the Customer, except in so far as such injury is by law incapable of exclusion.

6.4 Women who are 14+ weeks pregnant are welcome to join the yoga class, on the basis that they have some prior movement/yoga experience. We regret that pregnant women less than 12 weeks and with no prior yoga experience are not recommend to join the class.

7. Dress and Suitability

7.1 The Company request all Customers to dress appropriately for class. 

7.2 Cleanliness and hygiene is essential – both of Customers themselves and their attire.

7.3 Children under the age of 16 cannot attend.

7.4 Corporate and private yoga Customers will need to provide their own yoga mats.

8. Copyright

8.1 Unless agreed in writing, the Customer is not allowed to photograph, copy, duplicate or video any artistic material provided to them via the Company.

8.2 Such material, and the format of class, will belong to the Company and be capable of being licensed by the Company alone.

8.3 Where the Company authorises a video of the class then it may only be used for the agreed authorised purpose and for a period not exceeding one year from the date of instruction.

9. General Data Protection Regulation

9.1 The Customer consents to the Company using their data for the proper purposes to enable it to operate its business.

9.2 Like most websites, we gather statistical and other analytical information collected on an aggregate basis of all visitors to our website. This Non-Personal Data comprises information that cannot be used to identify or contact you, such as demographic information regarding, for example, user IP addresses where they have been clipped or anonymised, browser types and other anonymous statistical data involving the use of our website.

9.3 All personal data collected from the Customer by the Company is necessary to fulfil the service selected by the Customer. All data collected shall not be excessive or unnecessary to the fulfilment of the service, and will be stored for an appropriate amount of time. By necessity, we require the following data to fulfil our services: your name, address, email address, telephone number, date of birth, and IP address. Bank details will be collected for payment of service by the client. Such information is only collected if voluntarily submitted to us by the data subject. 

9.4 Data collected from personality assessments carried out online are managed by third-party test publishers, who we have written agreements in place with to ensure all reasonable data protection measures are taken by them to secure your data. Reports are stored by Personalysis and the Company.

10. Online Classes Disclaimer

10.1 If you have any injuries, medical conditions or other limitations, it is essential that you consult your doctor or consultant prior to taking part in all classes including on-line classes.

10.3 By Joining our online classes you automatically accept full responsibility for your own safety and recognise that in absence of a teacher physically present to advise, it is your duty to take full responsibility ensure that you stay within your physical limits. Neither the Company nor the teacher shall bear any responsibility for any injury sustained within the scope of your participation in our on-line sessions.